{"id":12276,"date":"2024-11-07T13:00:17","date_gmt":"2024-11-07T13:00:17","guid":{"rendered":"https:\/\/demo.visionfundmfi.com\/?page_id=12276"},"modified":"2025-02-11T15:03:13","modified_gmt":"2025-02-11T12:03:13","slug":"account-management-faqs","status":"publish","type":"page","link":"https:\/\/demo.visionfundmfi.com\/am\/faq\/account-management-faqs\/","title":{"rendered":"\u12e8\u1218\u1208\u12eb \u12a0\u1235\u1270\u12f3\u12f0\u122d \u1270\u12f0\u130b\u130b\u121a \u1325\u12eb\u1244\u12ce\u127d"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12276\" class=\"elementor elementor-12276\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e927f79 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e927f79\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-943290b elementor-widget elementor-widget-heading\" data-id=\"943290b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Account Management FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83c888b elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"83c888b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Get answers to frequently asked questions about managing your VisionFund account. Learn how to make transactions, check balances, and access account information.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4717cb e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e4717cb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74bb884 elementor-widget elementor-widget-spacer\" data-id=\"74bb884\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-affbc62 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"affbc62\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb465fe elementor-widget elementor-widget-heading\" data-id=\"eb465fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82286ce elementor-widget elementor-widget-banca_accordion\" data-id=\"82286ce\" data-element_type=\"widget\" data-widget_type=\"banca_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"faq-area-2\">\r\n    <div class=\"faq-widget\">\r\n        <div class=\"accordion\" id=\"accordion82286ce\">\r\n            \r\n                <div class=\"single-widget-one wow fadeInUp\"\r\n                     data-wow-delay=\"0.1s\">\r\n                                                     <div class=\"widget-icon\">\r\n                                    <i class=\"icon_question_alt2\"><\/i>\r\n                                <\/div>\r\n                                                \r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading11\">\r\n                            <h4 class=\"mb-0\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse11\" aria-expanded=\"false\" aria-controls=\"collapse11\">\r\n                                 How can I check my account balance?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\"icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse11\" class=\"collapse show\" aria-labelledby=\"heading11\" data-bs-parent=\"#accordion82286ce\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p><span style=\"font-weight: 400;color: #f26226\">You can check your account balance by:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">\u00a0 Dialing *653# on your mobile phone (no internet required)<\/span><\/li>\n<li><span style=\"font-weight: 400\">\u00a0 Using the VisionFund App (requires internet)<\/span><\/li>\n<li><span>\u00a0 Visiting your nearest VisionFund branch<\/span><\/li>\n<\/ul>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp\"\r\n                     data-wow-delay=\"0.3s\">\r\n                                                     <div class=\"widget-icon\">\r\n                                    <i class=\"icon_question_alt2\"><\/i>\r\n                                <\/div>\r\n                                                \r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading12\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse12\" aria-expanded=\"true\" aria-controls=\"collapse12\">\r\n                                What should I do if I forget my mobile banking password?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\"icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse12\" class=\"collapse\" aria-labelledby=\"heading12\" data-bs-parent=\"#accordion82286ce\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p><span style=\"font-weight: 400\">If you forget your mobile banking password, visit your nearest VisionFund branch or call the 9310-customer line for further information.<\/span><\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp\"\r\n                     data-wow-delay=\"0.5s\">\r\n                                                     <div class=\"widget-icon\">\r\n                                    <i class=\"icon_question_alt2\"><\/i>\r\n                                <\/div>\r\n                                                \r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading13\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse13\" aria-expanded=\"true\" aria-controls=\"collapse13\">\r\n                                How do I easily get started with mobile banking services?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\"icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse13\" class=\"collapse\" aria-labelledby=\"heading13\" data-bs-parent=\"#accordion82286ce\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p><span style=\"font-weight: 400\">Fill application form at any VisionFund MFI branch<\/span><\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp\"\r\n                     data-wow-delay=\"0.7s\">\r\n                                                     <div class=\"widget-icon\">\r\n                                    <i class=\"icon_question_alt2\"><\/i>\r\n                                <\/div>\r\n                                                \r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading14\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse14\" aria-expanded=\"true\" aria-controls=\"collapse14\">\r\n                                How do I access and use my mobile banking account?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\"icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse14\" class=\"collapse\" aria-labelledby=\"heading14\" data-bs-parent=\"#accordion82286ce\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p><span style=\"font-weight: 400\">There are two ways of using mobile banking service<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span> <span style=\"font-weight: 400\">The first one is:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Dial *653# (No need of internet)<\/span><\/li>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Insert your password<\/span><\/li>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Select the option you want<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u00a0<\/span> <span style=\"font-weight: 400\">The second one is:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Download \u201cVisionFund App\u201d from Play Store or App store (It requires internet data)<\/span><\/li>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Insert your password<\/span><\/li>\n<li><span style=\"font-weight: 400\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400\">Select the option you want<\/span><\/li>\n<\/ul>\n<p>Please don\u2019t share your pin\/password to anyone<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <div class=\"single-widget-one wow fadeInUp\"\r\n                     data-wow-delay=\"0.9s\">\r\n                                                     <div class=\"widget-icon\">\r\n                                    <i class=\"icon_question_alt2\"><\/i>\r\n                                <\/div>\r\n                                                \r\n                    <div class=\"w-100\">\r\n                        <div class=\"faq-header\" id=\"heading15\">\r\n                            <h4 class=\"mb-0 collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse15\" aria-expanded=\"true\" aria-controls=\"collapse15\">\r\n                                How can I transfer funds between my accounts?                                <i class=\"icon_plus\"><\/i>\r\n                                <i class=\"icon_minus-06\"><\/i>\r\n                            <\/h4>\r\n                        <\/div>\r\n                        <div id=\"collapse15\" class=\"collapse\" aria-labelledby=\"heading15\" data-bs-parent=\"#accordion82286ce\">\r\n                            <div class=\"faq-body pr-lg-130\">\r\n                                <p><span style=\"font-weight: 400\">You can transfer funds between your accounts by using the VisionFund App, mobile banking (*653#), or visiting any branch for assistance.<\/span><\/p>\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                        <\/div>\r\n    <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9e900f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b9e900f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc7e6b elementor-widget elementor-widget-spacer\" data-id=\"7bc7e6b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Account Management FAQ Get answers to frequently asked questions about managing your VisionFund account. Learn how to make transactions, check balances, and access account information. Frequently asked questions How can I check my account balance? You can check your account balance by: \u00a0 Dialing *653# on your mobile phone (no internet required) \u00a0 Using the VisionFund App (requires internet) \u00a0 Visiting your nearest VisionFund branch What should I do if I forget my mobile banking password? If you forget your mobile banking password, visit your nearest VisionFund branch or call the 9310-customer line for further information. How do I easily get started with mobile banking services? Fill application form at any VisionFund MFI branch How do I access and use my mobile banking account? There are two ways of using mobile banking service \u00a0 The first one is: \u00a0 \u00a0 \u00a0 Dial *653# (No need of internet) \u00a0 \u00a0 \u00a0 Insert your password \u00a0 \u00a0 \u00a0 Select the option you want \u00a0 The second one is: \u00a0 \u00a0 \u00a0 Download \u201cVisionFund App\u201d from Play Store or App store (It requires internet data) \u00a0 \u00a0 \u00a0 Insert your password \u00a0 \u00a0 \u00a0 Select the option you want Please don\u2019t share your pin\/password to anyone How can I transfer funds between my accounts? You can transfer funds between your accounts by using the VisionFund App, mobile banking (*653#), or visiting any branch for assistance.<\/p>","protected":false},"author":1,"featured_media":0,"parent":12246,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12276","page","type-page","status-publish","hentry","no-post-thumbnail"],"publishpress_future_action":{"enabled":false,"date":"2026-05-02 03:34:12","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Y-Tech","author_link":"https:\/\/demo.visionfundmfi.com\/am\/author\/y-tech\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Account Management FAQ Get answers to frequently asked questions about managing your VisionFund account. Learn how to make transactions, check balances, and access account information. Frequently asked questions How can I check my account balance? You can check your account balance by: \u00a0 Dialing *653# on your mobile phone (no internet required) \u00a0 Using the&hellip;","_links":{"self":[{"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/pages\/12276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/comments?post=12276"}],"version-history":[{"count":22,"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/pages\/12276\/revisions"}],"predecessor-version":[{"id":14922,"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/pages\/12276\/revisions\/14922"}],"up":[{"embeddable":true,"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/pages\/12246"}],"wp:attachment":[{"href":"https:\/\/demo.visionfundmfi.com\/am\/wp-json\/wp\/v2\/media?parent=12276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}